2023-11-17 14:48:34.AIbase.3.3k
U.S. Largest Health Insurance Company Accused of Using AI Algorithm with 90% Error Rate to Deny Claims, Facing Lawsuit Allegations
UnitedHealthcare, the largest health insurance company in the U.S., has been accused of using an AI algorithm with a 90% error rate to bypass doctors' judgment and deny critical medical coverage to elderly patients. The AI algorithm developed by NaviHealth, a subsidiary of UnitedHealth, has led to patients prematurely exiting rehabilitation programs and care facilities, forcing them to deplete their savings. Two family members of denied insurance claim patients have filed a lawsuit in Minnesota District Court, seeking to turn it into a class action that could impact tens of thousands nationwide.
